Front Desk Assistant
The Student Engagement Front Desk serves as an initial point of contact for the administration suite providing information to visitors, faculty, staff, and students. Located within the Reitz Union, this position serves the UF community by providing administrative, programmatic or analytical support for all areas within Student Engagement.
Area Specific Job Responsibilities
- Aide the University of Florida community and visitors by providing directions on locations throughout the Reitz Union, campus, and other various destinations
- Connect students faculty, staff and other patrons to the corresponding departments or areas of interest
- Complete administrative tasks such as filing, distributing mail, and creating appointments for students and professional staff members
- Complete all training requirements upon being hired in a timely fashion
- Ability to commit to working 10 or more hours per week
- Other duties as assigned
- Demonstrate attention to professionalism, dependability, and timeliness
- Demonstrate previous experience with customer service
- Proficient with verbal and written communication
- Candidates will be able and available to work the entire academic year
- CPR and First Aid Certified, or willing to obtain
Student Engagement Staff Member Responsibilities
- Be a current University of Florida full-time student in good standing with at least a 2.0+ GPA
- Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff.
- Provide exceptional customer service while maintaining a high level of professionalism
- Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment
- Establish an exemplary work ethic by being proactive, self-motivated, and dependable
- Participate in all scheduled meetings, trainings, and evaluations
- Possess the ability to work weekends, evenings, holidays and academic breaks, as needed
- Act as an ambassador for all Student Engagement areas as well as the University of Florida, providing accurate information and campus resources
For more information about this position contact StudentEngagementEmployment@ufsa.ufl.edu.